Accessibility
Many people find information difficult or even impossible to understand simply because of the way they are designed. Impact aims to make all our services and sites as accessible as possible. The leaflets available for download on this page give detailed information about such matters.
Website Access
Talking website - Browsealoud
This website is now speech-enabled, which means that if you find it difficult to read the website, you can actually listen to it. Browsealoud is free software which you download onto your computer, when you have installed it as you move the cursor over the text the words are read out to you. You can customise the settings, for example to highlight the text as you go, or to change the voice to something you prefer.
Why?
We want to make it easy for you to access our information. Speech enabling our website provides an additional way of accessing our content for people who find it hard to read. For example, if English is not your first language, if you have difficulties reading the screen due to mild visual impairment, if you have dyslexia or perhaps some learning difficulty you may find this an easier way to access our information..
How do I do this?
To make the site talk to you you need to download and install some software on your computer. It is quick and easy to do and, don't forget, it is free.
Simply click on the Browsealoud icon below and follow the instructions
Browsealoud also provide a video tour which shows you things like how to set-up the software, how to use it, how to change settings to suit you and so on. To download this please click on the link below
If you have any problems or would like to more about the product take a look at the Browsealoud website FAQ's on their website.
Changing text size
It's possible to make changes to the way you view the page in your browser.
Font type and size
For improved visibility you can quickly increase (or decrease) the size of text by clicking View on the menu bar, then Text Size.
- Choose 'Fonts' and select your preferred style, alphabet and size, then click 'OK'.
- Go to 'Accessibility' within 'Internet Options' and click on 'Ignore font styles/font sizes specified on Web pages.'
- When you click 'OK', this should ensure that the page you are viewing now appears with your specifications.
With your mouse you may have the facility on the scroll buttons to 'click and zoom'
Colour of text and background
- Go to 'Internet Options' (as above) and choose 'Colours'.
- You can change text and background page colour as well as the colour in which links appear, then click 'OK'.
- Choose 'Accessibility' from within 'Internet Options' and click on 'Ignore colours specified on Web pages'.
- When you click 'OK', this should ensure that the page you are viewing now appears with your specifications.
Hard of hearing
If you are hard of hearing or speech impaired you can contact us using Type talk by prefixing 18001 in front of the number you are calling.
Visually impaired
Email Us
All our staff are able to deal with any customer service query via e-mail enquiry@impacthousing.org.uk. You might find this useful if you prefer silent communication or if you find accessing the telephone difficult.