About Us

In 1975 a group of Cleator Moor residents protested against plans to knock their homes down on Duke Street and Queen Street.  As a result of their actions a Housing Action Area was set up and Impact was born.  The name Impact stands for Improvement through Action.  This is just as relevant to us today as it was in 1975.

From small beginnings in Copeland we expanded to Carlisle and eventually set up a small central office in a house on South Watt Street in Workington, not far from where our head office site is today.

Our activities developed to include housing with support. We set up Supported Housing projects in Carlisle and Eden and when Dovenby Hospital closed in Allerdale we were involved in re-housing some of the long term residents.  Today we have over 500 supported housing residents.  

In 1999 we purchased the Salterbeck Estate in Workington from the Local Authority through a stock transfer.  All of the properties needed major refurbishment, and we worked with Salterbeck residents to transform the estate back into an attractive and vibrant place to live.  

We are now a main social landlord in Cumbria, working throughout the whole County.  

We also offer a wide range of other services.  Our recycling and second hand furniture operations have been going since 2000.  New services since then include the provision of E2E training Countywide;  our first Foyer, based in Penrith; and our first “extra care” sheltered housing scheme, at Rowan Court in South Lakeland.

With the continuing support of our residents, partners and the wide range of agencies we work with we aim to further expand and improve our services for the benefit of the communities we work with.