Impact Housing Association

Improvement Through Action

Call us on: 03448 736 290
24 hour local rate number

About us

In 1975 a group of Cleator Moor residents protested against plans to knock their homes down on Duke Street and Queen Street.  As a result of their actions a Housing Action Area was set up and Impact was born. That strong tenant and community emphasis has continued ever since.

Impact operates primarily in Cumbria but also owns some stock in North Lancashire. We own around  2,800 properties. It mainly provides general needs homes (over 70% of stock) the remainder is in supported housing, housing for older people and shared ownership.

Our biggest concentration of housing is in Allerdale where we own over 1200 properties, 700 of which are on the Salterbeck Estate which  were taken on as a stock transfer from the local authority.  The rest of our homes are located right across Cumbria, with around 645 in Carlisle. 

We run both of Cumbria’s Foyers for young people, in Penrith and Kendal. With Copeland’s Howgill Family Centre, have Cumbria's third Foyer in Whitehaven.   

We own 3 extra care elderly schemes, 2 in South Lakes and 1 in Brampton, North of Carlisle. In these schemes, we house and support increasing numbers of elderly people with dementia and other long term problems.

We offer a wide range of other services.  Our recycling, revamp and second hand furniture operations have been operating since 2000 with 3 locations in Cumbria.  We also offer support to young people, volunteering opportunities, meetings rooms and much more.   

In the year ending 31 December 2017 Impact generated turnover of £17.49m.

Our 4 core purposes are:

  • Great Homes
  • Poverty Reduction
  • Raising Aspirations
  • Transformational Services