Impact Housing

Improvement Through Action

Call us on: 03448 736 290
24 hour local rate number

About us

In 1975 a group of Cleator Moor residents protested against plans to knock their homes down on Duke Street and Queen Street.  As a result of their actions a Housing Action Area was set up and Impact Housing Association was born. That strong tenant and community emphasis has continued ever since. 

Impact Housing Association has transferred its operations to The Riverside Group Ltd, one of the country’s biggest housing providers.

Impact, which manages 2,800 homes for social rent in Cumbria and North Lancashire joined Riverside as an independent subsidiary in August 2018. Last year, due to a number of financial challenges, we looked to merge with Riverside sooner than planned.  After gaining support from its tenants and following a positive vote from shareholders in February, Impact legally transferred to Riverside on 31 March 2020.

As part of the merger, Impact will continue to operate under its current name for the time being and the Impact Board will become a sub-committee of Riverside, representing the interests of former Impact tenants.

Impact Housing (a trading name of The Riverside Group) continues to manage the former IHA stock until full integration.  This covers operates primarily in Cumbria but also owns some stock in North Lancashire, around  2,800 properties. It mainly provides general needs homes (over 70% of stock) the remainder is in supported housing, housing for older people and shared ownership.

The biggest concentration of housing is in Allerdale where we own over 1200 properties, 700 of which are on the Salterbeck Estate which  were taken on as a stock transfer from the local authority.  The rest of the homes are located right across Cumbria, with around 645 in Carlisle. 

We run both of Cumbria’s Foyers for young people, in Penrith and Kendal. With Copeland’s Howgill Family Centre, have Cumbria's third Foyer in Whitehaven.   

We cover 3 extra care elderly schemes, 2 in South Lakes and 1 in Brampton, North of Carlisle. In these schemes, we house and support increasing numbers of elderly people with dementia and other long term problems.We offer a wide range of other services.  Our recycling, revamp and second hand furniture operations have been operating since 2000 with 3 locations in Cumbria.  We also offer support to young people, volunteering opportunities, meetings rooms and much more.