Latest news

Integration Update - August 202118th August 2021
As you know, over the last three years we’ve been part of Riverside. From Monday 4 October, we will no longer be Impact, but will be fully integrated into Riverside. This will mean that all of the services and systems that you will see will be Riverside branded. The week before things change...
EU Settled Status Information Scheme 20th April 2021
Important Information for Customers
On the 1 January 2021 Britain ended its membership of the European Union. If you are an EU, EEA or Swiss citizen who has been living in the UK before 31 December 2020 and you wish to continue living in the UK, you need to apply to the EU Settled...
Students gain work experience helping to build 50 new homes for families in Carlisle5th February 2021
Construction students have developed their skills by helping to build 50 new homes for affordable rent in Carlisle.
The new estate in Beverley Rise, Harraby consists of two, three and four-bedroomed properties which are all now occupied as families moved into their new homes ready for a...
Annual Report to Tenants 2020 5th November 2020
Impact's Annual Report to Tenants 2020
We are really pleased to publish our Annual Report to Tenants 2019-2020. Inside you will find a summary of highlights...
Lets Talk Rent Crisis hit Wayne back on track21st October 2020
Just a few months ago, Wayne McGeachy was in financial and personal crisis, struggling with a long-term mental health condition and facing high levels of rent and Council Tax arrears.
He had no electricity in his flat and had closed himself off from the world, finding it difficult to talk...
Riversides first new builds in West Cumbria13th October 2020
Earlier this year Riverside and Impact bought seven new homes from a developer for rent at a new development in Workington, West Cumbria – a first in the area for Riverside. The new homes are managed by Impact locally, who have already housed seven families from the area. All seven new customers...
Staying Connected in our Living Well Schemes during Covid-19 24th September 2020
During Covid19 government guidance to stay at home, the Living Well team searched for ways to keep tenants connected with family and friends to reduce isolation. Staff members researched the possibility of providing tenants with an electronic tablet to stay in contact with loved ones.
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Riverside appoints Andrea Thorn as the new Managing Director of Impact Housing29th May 2020
Andrea Thorn who joined Impact Housing Association at the end of 2018 as Assistant Director has been successfully appointed as Managing Director of Impact Housing (part of the Riverside Group) from the 1st June 2020 and will take the key lead on completing the full integration of Impact Housing...
Impact Housings new Gas Servicing Contractor goes live as part of the Transfer to Riverside3rd April 2020
Impact Housing is delighted to announce that Evolve Facility Services, part of the Riverside Group, will be our main contractor for Gas Servicing and Repairs from 6 April 2020. There will be no disruption to the service customers will receive. We are looking forward to working with Evolve and...
Transfer of Engagements Information for Tenants 25th March 2020
IMPACT HOUSING ASSOCIATION MERGES WITH THE RIVERSIDE GROUP LTD
Impact Housing Association has transferred its operations to The Riverside Group Ltd, one of the country’s biggest housing providers.
Impact, which manages 2,800 homes for social rent in Cumbria and North Lancashire...