Our Offer to Customers

We are very pleased to present our Offer to Customers and our Housing Standard.  The Offer to Customers is our response to customer comments we have received over the past six months.  If you want to know more about the offer or if you think there are other things we should add, please let us know.  You can contact us in any of the following ways:

• In writing to Keith Dobson, 47 Nelson Street Carlisle CA2 5NE
• By Phone to Keith Dobson on 01228 633626 or 03448 736290
• By email to keithd@impacthousing.org.uk.
• Or by passing on your comments to your Neighbourhood Coordinator or Support Worker
• You can also come to the Service User Forum (contact Pauline Mitchell for details on 03448 736290)