Impact Housing

Improvement Through Action

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Hoarding Policy Consultation 

Impact have recently created a policy and process for how we manage cases of hoarding by our tenants.

Impact are coming across more cases of hoarding in the main due to the fact we are visiting more homes as part of the stock investment programme.

As an organisation we considered it was the right time to develop a policy and process to address hoarding which can if not managed correctly put the tenant, Impact staff and Contractors as well as other residents at risk in relation to their health and safety.

This short Survey Monkey summarises Impacts proposed approach and seeks approval from our tenants for the way we plan to address issues of hoarding.

Impact have developed our policy and process using best practice from a number of other organisations including colleagues at Riverside.

Survey Monkey Link