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Recycled furniture services set to close

Following consultation with colleagues, Impact Housing is closing its recycling furniture service in Workington, Carlisle and Barrow.

Impact Furniture Services (IFS) collected unwanted furniture and white goods from customers’ properties free of charge. Items were then sold to the public at outlets in Carlisle, Workington and Barrow in Furness.

Impact explored a number of different options but each showed that the service was not financially sustainable.

The Carlisle store is now closed and the Barrow store will close on Friday 18 June 2021.

However, the Workington store remains open until August for customers to purchase sale items reduced up to 50%, and furniture can be delivered to homes at half the usual cost. Furniture collections from homes are no longer being accepted and goods cannot be donated to the stores.

Andrea Thorn, Managing Director at Impact Housing, said: “It is with a heavy heart that we have taken this difficult decision. For many years the cost of running the initiative has been greater than the sales income generated, and a financial review last year showed that the service was running at a considerable loss. The effect of Covid-19 has further added to the losses that the organisation has had to cover.

“We looked at a number of different options and considered feedback from colleagues which included running the service from one store in Cumbria, moving to online sales purchases, a volunteer-based service delivery and by outsourcing all collections and deliveries, and none of the options demonstrated financial viability to enable a cost neutral business plan to be developed.

“We understand this is a difficult time for colleagues affected by the change, and we are in discussions and supporting them through the redundancy process.”

For further information email impactquestions@impacthousing.org.uk