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Recycled furniture services set to close

Following consultation with colleagues, Impact Housing has now closed its recycling furniture service in Workington, Carlisle and Barrow.  With the Workington store closing on Monday 2 August 2021.

Impact Furniture Services (IFS) collected unwanted furniture and white goods from customers’ properties free of charge. Items were then sold to the public at outlets in Carlisle, Workington and Barrow in Furness.

Impact explored a number of different options but each showed that the service was not financially sustainable.

Andrea Thorn, Managing Director at Impact Housing, said: “It is with a heavy heart that we have taken this difficult decision. For many years the cost of running the initiative has been greater than the sales income generated, and a financial review last year showed that the service was running at a considerable loss. The effect of Covid-19 has further added to the losses that the organisation has had to cover.

“We looked at a number of different options and considered feedback from colleagues which included running the service from one store in Cumbria, moving to online sales purchases, a volunteer-based service delivery and by outsourcing all collections and deliveries, and none of the options demonstrated financial viability to enable a cost neutral business plan to be developed.

“We understand this is a difficult time for colleagues affected by the change, and we are in discussions and supporting them through the redundancy process.”

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