Impact Housing

Improvement Through Action

Call us on: 03448 736 290
24 hour local rate number

Your Neighbourhood Officers

Your Neighbourhood Officers

The Neighbourhood Team delivers the housing services to tenancies and communites where Impact has homes. The team manages the Cumbria Choice lettings system; allocates and lets all properties, deals with all tenancy management issues and anti social behaviour. The Neighbourhood Officers are out and about in the places where you live and so they will also pick up environmental and estate issues like fly tipping and communal area works. Also we work in partnership with the Police, Social Services, the NHS and many other organisations to signpost and assist with accessing support, advice and other services to enable tenants on a range of issues.

Teresa Little – Covers Salterbeck.

Jane Leonard –  Covers properties in Carlisle and surrounding areas as well as Fletchertown, Wigton, Aspatria and Cockermouth.

Bill Rushforth – Covers all Allerdale properties other than Salterbeck and those above in Jane's patch. Also covers all properties in Copeland.

Lorraine Dawson – Covers South Lakeland.

Jennifer McLoughlin-Guest - Covers Penrith and South Carlisle.

The Neighbourhood Officers are supported by Neighbourhood Assistants; Deborah Hewitson( who also coordinates and manages Cumbria Choice Based Lettings for Impact), Lee Clayton and Angela Bell.