Impact Housing

Improvement Through Action

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Your Neighbourhood Officers

Your Neighbourhood Officers

The Neighbourhood Team delivers the housing services to tenancies and communites where Impact has homes. The team manages the Cumbria Choice lettings system; allocates and lets all properties, deals with all tenancy management issues and anti social behaviour. The Neighbourhood Officers are out and about in the places where you live and so they will also pick up environmental and estate issues like fly tipping and communal area works. Also we work in partnership with the Police, Social Services, the NHS and many other organisations to signpost and assist with accessing support, advice and other services to enable tenants on a range of issues.

Teresa Little – Covers Salterbeck. View Teresa's scheme walk about calendar by clicking here 

Jane Leonard –  Covers properties in Carlisle and surrounding areas as well as Fletchertown, Wigton, Aspatria and Cockermouth, View Jane's scheme walk about calendar by clicking here 

Bill Rushforth – Covers all Allerdale properties other than Salterbeck and those above in Jane's patch. Also covers all properties in Copeland. View Bill's scheme walk about calendar by clicking here 

Morwenna Diprose – Covers South Lakeland. View Morwenna's scheme walk about calendar by clicking here 

Jennifer McLoughlin-Guest - Covers Penrith and South Carlisle. View Jennifer's scheme walk about calendar by clicking here 

Please have a look at the Neighbourhood Officer page for the area where you live and this will let you know the contact details.

The team also includes Deborah Hewitson who coordinates and manages Impacts lettings service and the Cumbria Choice system for Impact. The area Neighbourhood Officers are supported by Lee Clayton in East and South Cumbria and Andrea Sharp in the West