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Impact's repairs service can be contacted any time of the day or at night if you have an emergency or priority repair that needs immediate attention - such as a gas leak, burst pipe, breakdown in heating system or dangerous fault in electric wiring. Then phone your Impact Housing Office as soon as possible. If the office is closed please phone
the emergency repairs number is
07768 723447
If your repair is less urgent there are a few ways for you to report the fault: by telephone, by e-mail or in person at your local Impact Housing Office. Below is a list of useful telephone numbers, e-mail contacts and addresses of local offices.
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| Repair Leaflet |
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West Cumbria Repairs
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Address: |
Impact Housing Association Ltd
Nook Street,
Workington,
Cumbria. CA14 4EH |
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Online Form: |
Click here to request online
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E-Mail: |
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Telephone: |
(01900) 842100
09:00am until 05:00pm Mon to Thur.
09:00am until 04:30pm Fri.
Out Of Office Hours Number:
07768 723447
This is the emergency out of office hours telephone number which will put you in contact with one of our local Housing Officers. This should only be used in an emergency.
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| Salterbeck Repairs |
Address: |
Impact Housing Association Ltd
The Oval Centre,
Salterbeck Drive,
Salterbeck,
Workington,
Cumbria. CA14 5HA |
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Online Form: |
Click here to request online
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E-Mail: |
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Telephone: |
(01946) 833100
09:00am until 05:00pm Mon, Wed and Thur.
09:00am until 01:30pm On Tue
09:00am until 04:30pm Fri
Out Of Office Hours Number:
07768 723447
This is the emergency out of office hours telephone number which will put you in contact with one of our local Housing Officers. This should only be used in an emergency.
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| Carlisle and Eden Repairs |
Address: |
Impact Housing Association Ltd
47 Nelson Street,
Denton Holme
Carlisle,
Cumbria. CA2 5NE |
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Online Form: |
Click here to request online
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E-Mail: |
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Telephone: |
(01228) 633600
09:00am until 05:00pm Monday to Thursday.
09:00am until 04:30pm Friday.
Out Of Office Hours Number.
07768 723447
If you have an emergency repair, which needs immediate attention, please contact one of the following contractors. Please note that this service is for genuine emergencies only.
For Joinery emergencies in Carlisle and Penrith call Dick Thompson Ltd on 07739 055921. For Plumbing and Electrical emergencies in Carlisle and Penrith contact Lorne Stewart on 07720 471074.
In the South Lakes area for heating emergencies only please contact Alto Building Services on 01524 737271. For all other emergencies please contact South Lakeland District Council on 0845 057 00800.
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