Impact Housing Association

Improvement Through Action

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Transfer of Engagements Information for Tenants

Please find update below regarding action to take for tenants in the letter sent to all tenants regarding the Transfer of Engagements – we hope this assists with any queries.  We have also uploaded the letter sent to all tenants along with the feedback on consultation which can be found on the right hand side of this page.

Please note there is an administrative error on the letter with regard to the % vote in favour of the transfer.  We can confirm the figure should read 93.33% not 99.33%, however this does not change the overwhelming vote in favour for the transfer.  We apologize for the administrative error.

*Tenants update regarding Transfer of Engagements letter *

WE CAN NOW CONFIRM THERE IS NO ACTION FOR YOU TO TAKE, REGARDING NOTIFIYING YOUR HOUSING BENEFIT DEPARTMENT AS ARRANGEMENTS HAVE BEEN MADE  TO NOTIFY THEM ON YOUR BEHALF AND THEY WILL CONTINUE TO PROCESS PAYMENTS IN THE BRAND NAME OF IMPACT HOUSING (WHICH IS A TRADING NAME OF THE RIVERSIDE GROUP LTD).

WE HAVE ALSO NOTIFIED THE DEPARTMENT OF WORK AND PENSIONS ABOUT THE TRANSFER OF ENGAGEMENTS WITH REGARD TO UNIVERSAL CREDIT CLAIMS.  YOU MAY NEED TO PROVIDE EVIDENCE TO THE DWP REGARDING THIS AND WOULD EXPECT THAT THIS WOULD BE REQUESTED VIA YOUR JOURNAL IF THIS IS THE CASE.