Impact Housing Association

Improvement Through Action

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Responsive repairs contract awarded to PPM

Impact Housing is delighted to announce that we have awarded PPM Ltd (Partnering in Property Maintenance) the contract for responsive repairs for West Cumbria. There will be no disruption to the service you will receive. We are looking forward to working with PPM and will keep tenants informed of their performance.

Lauren Courty Property Manager, Impact Housing “ I am looking forward to working closely with PPM Ltd to deliver an outstanding responsive repairs provision for our customers. We will be working collaboratively to continually improve our service and strive for value for money. PPM Ltd are now our main responsive repairs & maintenance contractor across all of our housing stock”

Richard Moth, Operations Director, PPM Ltd “We are delighted to be continuing and extending our partnership working with Impact Housing Association throughout the whole of Cumbria.  We look forward to providing our excellent customer service and repairs provision in West Cumbria along with value for money and support within the local communities.  This presents an excellent opportunity to promote employment opportunities for local people and through our extensive work with schools in area, to inspire the next generation to get involved with work experience and apprenticeship opportunities within construction here at PPM Ltd.”