Help us give you excellent Customer Service!

Over the next few weeks, you may start to notice we are starting to ask you more questions about your experience when contacting our organisation by telephone. Our Customer Service team is ever developing and we are keen to hear how you think we might be able to improve our service to you.  This might be to do with how we interact with you or you may have some comments about our telephone system.

If you are asked to answer a couple of questions regarding your call, or receive a text message from us asking to rate your experience, we would really appreciate it if you could take the time to help us out.

Alternatively you can complete the survey below;
https://www.surveymonkey.co.uk/r/VTDRV2M