Impact Housing

Improvement Through Action

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Advice/Information for Tenants at risk from flooding

Unfortunately Cumbria is a high risk area in terms of flooding and we have a number of properties in areas such as Carlisle, Cockermouth, Kendal, Keswick, Workington and in more rural parts of the Lake District that are particularly at risk.

Here you can find advice based on Environment Agency guidelines and learning from recent flood events, on preparing for a flood. For further information visit the Environment Agency website (

Should you be about to be flooded further advice on staying safe can be obtained from a Floodline Advisor on 0345 988 1188. If you are at immediate risk and worried about your safety you should call the Emergency Services (999).

If you have any particular concerns or issues you want to discuss relating to flooding and/or this advice, please contact your Neighbourhood Co-ordinator of call our main number (03448 736290)

Further information

Further information on preparation and flood resilience are available from: