Impact Housing Association

Improvement Through Action

Tenant Portal
Call us on: 03448 736 290
24 hour local rate number

My Account

My Account

If you are an Impact Tenant you can access your tenancy account information on-line. Here you can view your rent account details, look at your repairs history and log a repair, also you can let us know of any change to your personal details, download forms and have access to our Frequently Asked Questions. 

To take advantage of this facility you will need to set-up an on-line account with us. It is very quick and easy to do. To make sure your account is safe and secure we will ask you to provide some personal details (such as date of birth) and you will also need to have your tenancy reference number to hand. (This will be on your payment card or on a rent statement). If you need any more information or help setting up your account you can simply contact Your Coordinator for assistance

To register as a new user or to log-in to your existing account click here My Account