Impact Housing

Improvement Through Action

Call us on: 03448 736 290
24 hour local rate number

Money Matters

Would you like help with any of the following?

• Accessing a bank account
• Debt & money advice
• Benefit entitlement
• Housing & council tax benefit
• Home contents insurance
• Saving with a credit union

If the answer is YES then Money Matters could be for you.

Money Matters is a totally confidential service available to all tenants and their families. By making an appointment with the a Money Matters adviser you can get support and advice on a range of issues but especially around debt and benefit entitlement. The service can also help tenants to open basic bank accounts, access cheap home insurance and join their local credit union Credit Union.

Tenants can meet the Money Matters adviser at their local Impact office or in the comfort of their own home.

  • Sue Shirvinton: Financial Inclusion Officer based at Carlisle.  Covers mainly Carlisle and South Lakes -  01228 633632 / 07585 968466 /
  • Michelle Llewellyn:  Financial Inclusion Coordinator based at Salterbeck.  Covers mainly Allerdale and Copeland - 01946 839921 / 07739 325265 /


For further advice and links to other useful sites read the document Money Matters Useful Links.