Impact Housing

Improvement Through Action

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Latest news



  • Help us give you excellent Customer Service!16th February 2016

    Over the next few weeks, you may start to notice we are starting to ask you more questions about your experience when contacting our organisation by telephone. Our Customer Service team is ever developing and we are keen to hear how you think we might be able to improve our service to you.  This...

  • Housing Association Chiefs set for a cold night raising money at the Big Sleep 26th January 2016

    Three Housing Association Chiefs will be finding out what it is like to really suffer the cold when they take part in the Big Sleep – the Cumbrian event organised by Cumbria Community Foundation (CCF) to raise awareness and funds for their Winter Warmth Fund.  The Housing Chiefs set themselves a...

  • Celebrating 40 years of Impact Housing!11th December 2015

    Click here to view our electronic 40th Anniversary Report, we also have a small number of printed copies available in our Hubs for tenants and customers to have a look at.

    When we put this...

  • Cumbrian Floods update7th December 2015

    Update from CEO
    We have had extensive damage to our properties in Carlisle, Keswick and Kendal. We hope that all of our tenants have been contacted and we have done an initial assessment on all of the properties. We have plans in place to commence works as soon as possible...

  • Be Inspired Award 2015 winner is Gary Lamb! 30th November 2015

    Gary Lamb, Gym Instructor at the Oval Centre was nominated and won the Inspiration of the Year Award 2015 on Friday night at the Cumbria Sports Awards.

    Gary’s achievements have been noted by a wide range of people and Mike Muir, Chief Executive received a message from the High Sheriff of...

  • Free Water Saving Packs!27th November 2015

    Are you struggling to pay your water bills? 

    Whether you have a water meter or not United Utilities are offering every home a FREE Water Saving Pack.

    These packs are designed to help you not only save money on your water bill but are environmentally friendly too.

    The pack...

  • Impact Housing opens Affordable Housing Scheme in the Heart of Lancaster30th October 2015

    Hinde Street is Impact’s second scheme in Lancaster and its third scheme developed in partnership with the City Council.    

    The development consists of 26 new affordable homes for rent. There are 14 general needs, family sized, houses (Hinde St) and 12 supported flats (2 Factory Hill)....

  • Impact celebrate their 40th Anniversary!22nd September 2015

    We celebrated our 40th Anniversary on Saturday 22nd August at Carlisle Race Course with lots of tenants, staff, ex staff and contractors - what a fantastic day had by all with lots of events, rides and entertainment for all the family. The rain did make an appearance a few times throughout the...

  • Universal Credit.... Talk to me27th August 2015

    40 Impact Tenants are now receiving Universal Credit and over the next couple of years we expect more than 1000 Impact tenants to either start claiming, or be moved onto Universal Credit.

    Universal Credit is a very different type of benefit and you will need to include your housing costs...

  • IFS South Lakes 10th Anniversary14th August 2015

    On Saturday 1st August IFS South Lakes celebrated its 10th anniversary.  Customers were treated to free tea and coffee and wonderful home made cakes donated by volunteers and friends.  There were lots of activities for everyone including a tombola, ‘it’s a mugs game’ and ‘guess how many balloons...