Impact Housing

Improvement Through Action

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Latest news



  • Impact and Riverside Joint Executive TeamImpact and Riverside announce details of partnership pledge and tenant consultation27th March 2018


    Date: 27-3-18

    The Board of Impact Housing Association has backed partnership proposals for the Cumbria-based landlord to join The Riverside Group.

    Shareholders, who will have the final say, have been updated and a six-...

  • Impact and Riverside progress negotiations and consultation with tenants28th February 2018

    Impact Housing Association and Riverside are finalising arrangements to consult with tenants, shareholders and other interested parties over proposals for the Cumbria-based landlord to join the Riverside Group.

    Tenants will be given advanced notice of a formal six week period of tenant...

  • Possible funding to reduce rent arrears19th January 2018

    Allerdale Borough Council is running a one-off exercise to provide lump sum Discretionary Housing Payments to reduce rent arrears.

    Anyone living in the Allerdale area who is in receipt of Housing Benefit or the housing element of Universal Credit, and who is in rent arrears because they...

  • New Opening Times10th January 2018

    Since 2016, we have been monitoring the amount of customer footfall to our public offices, and the reasons for customers coming to see us. As a result of our findings, we have reviewed our opening hours in some of our public offices.

    From Monday 15th January 2018, our offices will be open...

  • Impact HA selects Riverside as preferred partner9th January 2018

    Joint Press Statement - 9th January 2018

    Cumbria-based Impact HA selects Riverside as preferred partner

    Impact Housing Association has started partnership talks with Riverside with a view to the Cumbria- based housing provider...

  • People Power!22nd November 2017

    The peoples café is going from strength to strength as more people become aware of its regular slot on a Thursday evening and a Saturday lunchtime at South lakes Foyer in Kendal.

    The magazine ‘Taste Cumbria’(Nov/Dec ’17) has recently written a great article about the wonders of the...

  • Planned Maintenance Survey16th November 2017

    Impact Housing Association have appointed Property Tectonics to undertake a Planned Maintenance Survey of Impact properties in order to plan spend for future improvement, repair and replacement works such as the kitchen, bathroom, windows, etc.  The information recorded will also help Impact...

  • Impact Housing Association explores new partnerships2nd November 2017

    Following the publication of the Homes and Communities Agency (HCA) Regulatory Judgment at the end of May, Impact Housing Association (Impact) has put in place a plan to make £1.3milion savings. The Board has also concluded that their long-term future would be best secured by forming a...

  • Advice/Information for Tenants at risk from flooding13th October 2017

    Unfortunately Cumbria is a high risk area in terms of flooding and we have a number of properties in areas such as Carlisle, Cockermouth, Kendal, Keswick, Workington and in more rural parts of the Lake District that are particularly at risk.

    Here you can find advice based on Environment...


    If you’re not already on the new benefit, ‘Universal Credit’, then then it’s likely that you soon will be.

    It combines up to six benefits into one single monthly payment.

    Any housing costs are paid to you instead of being paid directly to your landlord.

    You may have to wait...