Impact Housing Association

Improvement Through Action

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Carlisle and Eden

Carlisle and Eden Customer Voice Group meets to represent the views of customers who live in Carlisle, Penrith and surrounding areas.

The group enjoys meeting to discuss Impacts performance, partake in policy reviews and to have their voice heard when it comes to consultations and service reviews. It also offers the opportunity to ask questions, constructively challenge and be involved in Impact and Riverside’s wider engagement structures.

The group views the meeting as a channel for two way information sharing and as their opportunity to be able to have their views heard when it comes to shaping the services they and all customers receive from Impact.

Carlisle and Eden Customer Voice are always looking to expand and welcome additions to the group to share views and feedback.

If you are interested in joining Carlisle and Eden Customer Voice, please email customervoice@impacthousing.org.uk for more information.