Impact Housing Association

Improvement Through Action

Original Service User Forum group
Call us on: 03448 736290
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Service User Forum

Aims of the Forum

The Service User Forum was set up in September 2009.  We working in partnership with Impact to help improve

  • the services we receive and the development of new ones
  • the direction of the organisation
  • the wider communities in which we all live
     

Impact provides all the staff support and resources to ensure that this can happen.

So how are we achieving this

  • the Forum has its own Chair (Joe McGuire)  and Vice Chair (Alan Markbridge) both residents
  • we meet 6 times a year
  • have written and agreed our “Terms of Reference”
  • had a huge input to “The Offer”
  • agreed a 6 year Cyclical maintenance programme  
  • have opportunities to build on our skills ( a group of us have recently returned from a 3 day residential course)
  • working through our “Hotspots”  have enabled the young people  on Salterbeck to create their own “Costa Coffee”
     

To name but a few of our achievements over the last 18 months.

So come and join us 

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