Impact Housing Association

Improvement Through Action

Call us on: 03448 736290
24 hour local rate number

LetGo Domestic Violence Service

The Letgo Service is a Leading Light accredited County wide service across Cumbria, and North Lancashire (including Lancaster, Fylde and Wyre) providing a range of services to individuals aged 16 and over, experiencing domestic abuse, regardless of age, sexual orientation or gender.  Our team of qualified staff, co-ordinate support and interventions to enhance safety for people affected by domestic abuse, and their families.

Independent Domestic Violence Advisors: IDVAs can assist you if you are in crisis and are at high risk of harm. They will assess your risk & provide safety planning advice and support where required. They can also support you with:

Criminal justice and civil legal processes

Home safety measures

Housing related advice or support

Safeguarding children

Act as your voice with agencies on your behalf

Offer onward referral and signposting to appropriate support services as require

Outreach team: Our dedicated team of Outreach workers will work with you in the community to offer:

Practical assistance and advice with a range of issues including housing, welfare benefits, debt management

Support you to increase your confidence to access other services

Safety planning advice

Signposting and referral onwards to specialist agencies if required

Accessing the Letgo service

You may self-refer by contacting Letgo on one of the area contacts below. We will assess your needs and risk during your call to ensure we have a full understanding of your situation. If we cannot assist on this occasion, we can signpost or refer you on to a more appropriate support or advice.

Letgo North Cumbria: 01228 633640

Letgo West Cumbria: 01900 842991

Letgo South Cumbria: 01229 582386

Letgo North Lancashire 01524 846058

Alternatively, you may wish to email us on

Please ensure you include the area where you currently live, safe contact details and times, so we can call you when it is safe to do so. If you feel your internet usage is being monitored, please clear your sent emails and let us know it is not safe to respond directly to your email account.