Impact Housing Association

Improvement Through Action

Staff at our Annual General Meeting
Call us on: 03448 736290
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About us

In 1975 a group of Cleator Moor residents protested against plans to knock their homes down on Duke Street and Queen Street.  As a result of their actions a Housing Action Area was set up and Impact was born. That strong tenant and community emphasis has continued ever since.

We now have 3,000 properties covering the whole of Cumbria and have just completed our first schemes in Lancaster. Our stock is affordable, in high demand and is in good condition.

As well as our stock of general needs rented housing, we own various schemes for first time buyers and many schemes for people who need extra support- we are Cumbria’s biggest landlord of supported housing, with over 500 properties and bedspaces. Our biggest concentration of housing is in Allerdale where we own over 1200 properties, 700 of which are on the Salterbeck Estate which  were taken on as a stock transfer from the local authority. We run both of Cumbria’s Foyers, in Penrith and Kendal. With Copeland’s Howgill Centre, we are jointly developing Cumbria’s third Foyer, In Whitehaven.

As a community based and charitable housing association, we have not chased growth in properties, but have sought to provide a wider and wider range of services for our local communities. For example, we own 3 extra care elderly schemes, all in South Lakes and have a fourth on site in Brampton, North of Carlisle. In these schemes, we house and support increasing numbers of elderly people with dementia and other long term problems.

We offer a wide range of other services.  Our recycling and second hand furniture operations have been going since 2000 and now have nearly £1m turnover. We have various support projects for particular groups, for example for single homeless men, our various youth groups and our Domestic Violence counseling service, which now covers both the whole of Cumbria and North Lancashire.

We have nearly 300 staff and volunteers and a turnover of £18m. Of that £18m, £13m comes from rents, £1m comes from supporting people contracts, £2m comes from turnover in our community businesses. The other £2m comes from a number of sources, such as one-off funding projects and charitable income.

It is difficult to know exactly what the future holds, Government is keen to talk to us all about how we can do more to help meet the nation’s housing needs. As a charity, at Impact, we are keen to make best use of our resources to meet local needs and we are always keen to talk to Government and other funding bodies about what we can do to help.