Supported Accommodation for Women Fleeing Domestic Violence

Emergency Housing

We have accommodation, which is designed for women either with or without children who need immediate safe housing.
This is shared housing with additional security measures.

What is the project about?
The aim of the project is to provide housing with support for women and children escaping domestic abuse. The refuge has 7 bedrooms, with a communal lounge, kitchen and two bathrooms.

What kind of support is available?
There is staff available on site daily and night support workers available throughout the night.  Each service user will have an individual support plan that meets their needs. The aim of the support plan is to encourage women to gain independence and regain control over their lives.
  Each woman will be allocated a support worker, who will work with them and help them to make informed choices on issues that are important to them
This may include

• Benefits Advice
• Money management
• Health Issues
• Legal problems/court proceedings
• Accessing leisure/community facilities
• Housing Issues

Staff will support all women in the choices they make and will help them find permanent accommodation if appropriate. 

How do I refer to the project?
We accept referrals from all voluntary and statutory agencies.  Women can also refer themselves. We aim to accept all referrals, however we may be unable to consider referrals for women who are

• Experiencing severe mental health problems
• Abusing alcohol or drugs
• Schedule one offenders
• Arsonists or whose children are arsonists

 In deciding on who to house, we will take into account the needs of the potential resident and balance this with the need to maintain a safe and secure environment for everyone.

Residents Rights
Each woman is housed under the terms and conditions of a licence agreement.  Their rights are set out in this agreement and in the information provided when inducted into the scheme.

We are committed to consulting with and involving residents in, the planning and delivery of a high quality housing and support service.
We value each resident as an individual and promote mutual respect, both of themselves and others, within our schemes.

Contacting Us
If you would like a referral pack or more information about the project, please get in touch and we will be happy to talk to you about what we offer.

Our helpline number is 01228 591995

Main Impact Contact Numbers:  Nelson Street Carlisle 01228 633100 | Head Office 01900 842100.  West Cumbria Service 01900 842116 or 842117