Are you suffering from Domestic Abuse?

What is Domestic Abuse?

Domestic abuse is the physical, emotional, sexual or mental abuse of one person by another, within a close or intimate relationship. This could include, for example

• Physical violence
• Verbal abuse or constant criticism
• Keeping you without money
• Threats
• Stopping you seeing friends or family

Our View

We believe that any form of domestic abuse is unacceptable and should not be tolerated.

What help can Impact provide?

We employ a number of staff throughout the County who are experienced in dealing with domestic abuse and who understand the issues that people who have suffered abuse face. We offer a range of services across Cumbria to support people who have suffered abuse. Although our services are geared to helping women over 16, we will put men or those under 16 in touch with other agencies who can help them.

Outreach and Floating Support

We have staff who work in the community or in people’s own homes to provide advice and guidance. This advice can cover

• Benefits
• Money Management
• Getting access to legal help
• Court Proceedings
• Health Issues
• Safety and Security
• Housing and moving
• Childrens’ Issues

Our support is geared to people’s individual needs.

Emergency Housing

We have accommodation which is designed for women either with or without children who need immediate safe housing.
This is shared housing with 24 hour staff cover and additional security measures. As well as providing housing with support we also have facilities for children and a dedicated play worker on site.

Rehousing Services

We consider applications for housing from people who are suffering domestic abuse, taking account of particular needs with regard to safety and security. In some parts of the County we operate “safe houses” which are self contained properties let on a short term basis until more permanent accommodation is available. Where we cannot help with rehousing, we work with other housing associations and agencies to help people to find suitable accommodation with or without additional support.

How can I get help?

If you are suffering from Domestic Abuse free confidential and practical support is available. Ring us or call into any Impact Office.

Main Impact Contact Numbers:

Head Office 01900 842100 | Carlisle Outreach Service 01228 633646 | West Cumbria Service 01900 842116 or 842117

LetGo Project (Eden) 01768 892179 | South Lakes Service 01539 742350

Other useful numbers:

Women’s Aid National Helpline 24 hour free phone 080 8200247

Other Agencies

A wide range of other agencies can also provide advice and support.
These include, for example

• The Police
• The Citizens Advice Bureau
• Local Authority Housing Departments
• Your GP/Midwife/Health Visitor